[Grimm_Wolfe]

(12-22-2016, 02:31 AM)Star Wrote: The Liar

This story revolves around a customer and one of my favorite managers, she'll be known as "County".

For those of you who don't know, chain restaurants will remake orders from other stores.  People abuse this though.  There was a woman who called our store and tell the manager very nicely something like, "Hello, I'm sorry to be calling you at this hour, but one of the other stores got my order wrong and I was wondering if I could get it remade?"  The customer was very nice, her order was very small, and the store she talked about is notoriously known for bad customer service; everything she said sounded good at face value and County was known for excellent customer service.  We must have remade this woman's order on five different occasions, which raised red flags for County.  Also, some stores may forget to give you a receipt, but this woman never had any receipt for her food.  County called up the other store and asked if a woman came through with her order, as our store is less than 8min away from the other one.  Eventually, County figured out the woman was lying the whole time to get small orders of free food for snacks.  When County confronted her about this, the woman ran off.

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(12-22-2016, 02:32 AM)Feladina Wrote: Quick Substitutions ... ;3

Have you ever noticed how sometimes your order will have bits of food you didn't want in it?  There's a reason for this.  Usually, it's simply because some ingredients fell into others, other times it's because we had to substitute something in.

- One time, we ran out of one chunky, tomato based sauce used for a food item and it would take 30min to warm some more up.  One of my favorite coworkers, who will be called Princess, came up with a good solution. "Why don'tcha use some salsa?"  We used salsa that night.

- Wrong type of cheese on your food item?  The managers didn't want to open up a whole new container of that cheese, so they just throw whatever cheese is on hand on top of it.

- For those you who don't know, most meat products in fast food are reheated via a large machine filled with hot water and steam.  However, this process takes 30min to thoroughly reheat food.  One day, we ran out of a ground meat product, so one of my managers, who will be know as Antman, substituted this heater with the fryer.  He poured the meat product into a metal container and set this container into hot oil to heat it up in 10min.